Zoom: calling into a videoconference (telephony)

Support Center > About SecureVideo Features

Published 02/27/2017 at 7:48pm UTC

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Details

If your account (or your provider's account) is using the Zoom platform, participants have the option to call into the conference using the Zoom meeting ID. This is different from the SecureVideo ID, but this support article will go over where to obtain this number and how to use it. 

 

If you are joining a session that requires a payment, the dial-in button referenced below will not appear until the payment has been made.

 

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Answer

 

 

Non-account holder

1. If you have been invited to a session with an invite, click on the link in that invite to get to the waiting room page. There will be a button called "Dial Into Session". 

Dial Into Session button

 

2. The area will expand with the dial-in number and the code (Zoom meeting ID) you will need. Once you call the dial-in number, you will be prompted to enter the code and press the pound sign (#).

Dial in number and code

 

 

3. If the meeting has not started yet, you'll hear hold music. Once the call has started, you'll be told how many participants are currently on the call. To your host and other participants (if any) that have joined by video, you will be represented by a phone icon, with your phone number in the lower left-hand corner of the video tile. 

  • You will be given the option to enter a participant ID, but click the pound (#) key to skip and be placed into the conference.

Phone icon

 

 

Account holder

1. If you have been invited to a session and have an account, log in and go to your Dashboard. On the left-hand side of the session, click on the button "Dial Into Session".

Dial Into Session button

 

 

2. The area will expand with the dial-in number and the code (Zoom meeting ID) you will need. Once you call the dial-in number, you will be prompted to enter the code and press the pound sign (#).

Dial in number and code

 

 

3. If the meeting has not started yet, you'll hear hold music. Once the call has started, you'll be told how many participants are currently on the call. To your host and other participants (if any) that have joined by video, you will be represented by a phone icon, with your phone number in the lower left-hand corner of the video tile. 

  • You will be given the option to enter a participant ID, but click the pound (#) key to skip and be placed into the conference.

Phone icon

 

 

This article was last reviewed by our Support team on September 12, 2017.