Zoom: How do invitees join a video session? (E-mail/text message invite)

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Published 07/08/2016 at 12:44am UTC

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Details

Session participants can enter the waiting room by clicking on a link in their session invitation e-mail. Here is a step-by-step guide to that process. The instructions below assume your session host is using our Zoom integration.

 

If you are unsure which platform your session host is using, check to see which application you are being prompted to install. 

  • If you are an account holder, check the lower left hand corner of your Dashboard to see if the button says "Install Zoom" or "Install VSee".
  • If you have been invited to a session, check the lower left hand corner of the waiting room page to see if the button says "Install Zoom" or "Install VSee".

 

 

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Answer

 

Session does not require credit card payment

 

1. You, the session invitee, will receive an e-mail invitation that includes

  • Time and date of the session
  • Two RSVP options: Yes or No (will notify your host)
  • Join Session link

Sample invite

 

Or a text message:

Sample SMS

 

 

2. At the time of your session, use Join Session button in the e-mail.

Screencap showing the Join Session button

 

Or the link in the text message:

 

 

3. On the browser page that opens, use the "Enter Waiting Room" button.

 

 

4. Depending on your browser/operating system, you may have to give Zoom permission to launch. 

 

 

5. When Zoom has successfully launched, you'll see the below message. Wait for your host to connect to you. 

Please wait for the host to start this meeting

 

 

6. Once connected, you'll be prompted to choose how to enable your audio. Click "Join Audio by Computer" to use your computer's microphone and speakers.

  • TIP: Check the box next to "Automatically join audio by computer when joining a meeting" before clicking "Join Audio by Computer" to avoid having to confirm this every time.

 

 

Session requires credit card payment

 

1. You, the session invitee, will receive an e-mail invitation that includes

  • Time and date of the session
  • Two RSVP options: Yes or No (will notify your host)
  • Join Session link

Sample invite

 

Or a text message:

Sample SMS

 

 

2. At the time of your session, use Join Session button in the e-mail.

Screencap showing the Join Session button

 

Or the link in the text message:

 

 

3. On the browser page that opens, click the "Pay" button.

 

 

4. You'll be taken to a page to enter your credit card information. The last field will allow you to enter an email address to receive your email receipt. (If you received an email invite, this field will be autopopulated with the email address the invite was sent to, but you can change this if you would like it to go to another address, or delete it if you would not like a receipt.)

 

 

5. If the payment is successful, you will be taken to a confirmation page, "Payment Complete". Click on the "Go to Dashboard" button to continue.

 

6. On the next page, click the "Enter Waiting Room" button.

 

 

7. Depending on your browser/operating system, you may have to give Zoom permission to launch. 

 

 

8. When Zoom has successfully launched, you'll see the below message. Wait for your host to connect to you. 

Please wait for the host to start this meeting

 

 

9. Once connected, you'll be prompted to choose how to enable your audio. Click "Join Audio by Computer" to use your computer's microphone and speakers.

  • TIP: Check the box next to "Automatically join audio by computer when joining a meeting" before clicking "Join Audio by Computer" to avoid having to confirm this every time.

 

 

 

This article was last reviewed by our Support team on May 22, 2017.