Cloud Recorder: install and set up Cloud Recorder

Support Center > About SecureVideo Features

Published 04/07/2016 at 11:22pm UTC

Page viewed 1488 times

Details

Designed for medical education and research, the SecureVideo Cloud Recorder is an easy, secure way to create, store and retrieve recordings. 

 

This article illustrates how to install and set up Cloud Recorder on your computer, and assumes that there is an available device key. 

 

Cloud Recorder is compatible with Windows 10. If installing on Windows 7 or 8, the .NET framework 4.5.2 will also need to be installed.

 

Our recommendation for equipment:

  • Computer with compatible operating system, 16GB RAM, SSD, and with an i7 Intel Core processor or equivalent
  • Logitech C930 webcam
  • Jabra Speak 510 speakerphone 

 

You may also be interested in:

 

Answer

1. Log into your SecureVideo Account Administrator account.

 

2. Click on the profile icon and select "Installed Devices".

Recordings -> Devices

 

 

3. Click on the "Install Software" button to download the installation file. 

Install Cloud Recorder

 

 

4. Once the MSI installer has downloaded, double-click on the file to run it, and confirm you want to allow it to run.

Run

 

 

5. Once the Setup Wizard appears, click "Next" to continue.

Setup Wizard

 

 

6. Confirm the installation location is correct, and whether or not you want to install the program for all user profiles on this computer.

Installation options

 

 

7. Click "Next" on the next screen to confirm installation can begin.

Start Local Hub installation

 

 

8. Click "Yes" on the next prompt to allow your computer to install Local Hub.

UAC installation prompt

 

 

9. Once installed, the program will take a few minutes to self-update if needed. Once finished, start the program and click "Login".

Login prompt

 

 

10. Copy an available Device Key from Step 3 and paste into the field when prompted.

Device key request

 

A device key is available if it is not being used (has not been installed) on any computer:

All device keys

 

 

11. Once the key has been validated, any user can log into this machine with their SecureVideo Cloud Recorder account to record sessions. However, a tech will need to log in first to configure the machine. Click on "Show Configuration".

Show Configuration link

 

 

12. Select the microphone and camera(s) to use, and click "Save Changes".

Configuration settings

 

 

This article was last reviewed by our Support team on November 20, 2017.