Billing: download previous months' activity and invoices

Support Center > About SecureVideo Accounts and Service

Published 06/01/2015 at 10:25pm UTC

Page viewed 2233 times

Details

This article explains how to download your session activity or invoices from previous months.

You may also be interested in:

 

Answer

1. Click on the profile icon in the upper right-hand corner and select "My Account" from the drop-down menu.

My Account is third in the drop-down

 

 

2. Click on the "View Account" button underneath your account name.

View Account button

 

 

3. Scroll down on the page and click on the "View Invoice" button for the month that you want to view session history for.

Invoice buttons

 

 

 

4. Scroll down on the next page for the invoice and session history for that month.

  • To generate a PDF of the month's invoice, click the "View Paper Invoice" button at the top of the page. PDFs are generated in the timezone of the oldest Account Administrator user.
  • To download an Excel 2007 spreadsheet of the month's session activity, click the "Download Activity" button at the top of the page to jump to the account's Session Usage.

Paper Invoice button on the left hand side

 

 

An example of a PDF invoice:

Example of a PDF invoice

 

 

This article was last reviewed by our Support team on August 28, 2017.