Uninstall VSee: Windows 7

Support Center > Troubleshooting Connection Issues

Published 04/08/2015 at 12:08am UTC

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Symptom

Uninstalling and reinstalling VSee can solve a variety of mysterious issues.

Possible Causes

Resolution

1. Click on your Start menu in the lower left hand corner (the Windows icon) and then search for%appdata%. You should see the Roaming folder appear.

Screencap showing the search field and resulting folder

 

 

2. Open the folder that you find, and look for a folder called VSeeInstall.

 

Screencap showing folder names 

 

 

3. In the VSeeInstall folder should be a file called vseeUninstall.exe. Double-click on it to run it, and it should uninstall. (You should get a confirmation notice; close it.)

 

Screencap showing different files and the vseeUninstall.exe file 

 

 

4. Now reinstall VSee. Please see the following articles for instructions:
 
 
 
This article was last reviewed by our Support team on May 2, 2016.