Safari: error:0

Support Center > Troubleshooting Connection Issues

Published 01/23/2015 at 10:08pm UTC

Page viewed 2238 times

Symptom

When trying to connect to a session on Safari, you see this error: 

error:0

Possible Causes

If your computer operating system is Mac OS X 10.6.8, you may be using an unsupported version of Safari. 

Resolution

To connect to a SecureVideo session, please download and install this update for Safari 5.1.10 for Snow Leopard from Apple's website: http://support.apple.com/kb/DL1569?viewlocale=en_US&locale=en_US

 

The download and installation process should only take a few minutes.